Terms & Conditions

Welcome to Brain Soul Success Academy. These Terms & Conditions (“Terms”) govern your access to and use of the Brain Soul Success Academy website, programs, digital products, coaching services, educational materials, events, and related services (collectively, the “Services”).

Throughout these Terms, “Brain Soul Success,” “we,” “us,” and “our” refer to Brain Soul Success Academy and Dr. Louise Swartswalter. “You” and “your” refer to any visitor, customer, participant, or user of our website or Services.

By accessing our website, completing a form, booking an appointment, purchasing a product or program, or using our Services, you agree to these Terms. If you do not agree, please do not use the website or Services.

1. Eligibility and Lawful Use

You must be at least 18 years old, or the age of majority in your location, to purchase or participate in our Services unless a parent or legal guardian has provided consent.

You agree to use our website and Services only for lawful purposes. You may not use the website or Services to violate any applicable law, infringe intellectual-property rights, transmit harmful code, attempt unauthorized access to our systems, harass others, or provide false or misleading information.

2. Educational and Wellness Disclaimer

Brain Soul Success Academy provides educational, coaching, personal-development, and wellness-focused content and services. Our Services are intended to support personal reflection, well-being, and personal growth.

Our Services are not medical, mental-health, psychological, legal, financial, or other professional advice. They are not intended to diagnose, treat, cure, prevent, or replace treatment for any medical condition, mental-health condition, or other health concern.

Nothing on this website or in our Services creates a doctor-patient, therapist-client, or other licensed-provider relationship. Always seek the advice of a qualified and licensed healthcare or mental-health professional regarding any questions about a medical or mental-health condition. Do not disregard professional medical advice or delay seeking care because of information provided through our Services.

Individual experiences and results vary. We do not guarantee any particular outcome, result, improvement, or benefit from participation in our programs, products, sessions, or services.

3. Purchases and Payments

When you purchase a product, program, session, or other Service, you agree to provide accurate, complete, and current payment and contact information.

All prices are listed in U.S. dollars unless otherwise stated. Prices, offers, programs, and availability may change at any time without notice.

Payments are processed by third-party payment processors. We do not store full payment-card information on our own servers. You are responsible for ensuring that your payment method is valid and authorized for the purchase.

We reserve the right to refuse, limit, or cancel an order if we reasonably believe it is unauthorized, fraudulent, inaccurate, or in violation of these Terms.

4. Refunds and Cancellations

Any refund, cancellation, or rescheduling terms that apply to a specific program, product, event, or session will be presented at the time of purchase, booking, or enrollment and are incorporated into these Terms.

Unless a separate written policy is provided for a specific offer, digital products, downloadable materials, and content delivered immediately after purchase are non-refundable once access has been provided.

For appointments or coaching sessions, please provide at least 24 hours’ notice if you need to cancel or reschedule. Late cancellations and missed appointments may be forfeited or subject to a rescheduling fee, where permitted by law.

If you have a question regarding a purchase, please contact us at [email protected].

5. Text Message Terms

By providing your mobile telephone number and affirmatively opting in to receive text messages from Brain Soul Success, you agree to receive SMS and/or MMS messages from us. Messages may include appointment reminders, booking confirmations, purchase confirmations, access information, follow-up communications, customer-service messages, and, if you have consented, marketing or promotional messages related to Brain Soul Success Academy programs and services.

Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.

You may cancel the SMS service at any time by replying STOP to any message from us. After you send STOP, we will send a confirmation message and you will no longer receive text messages from that messaging program unless you opt in again.

To rejoin after opting out, sign up again through one of our forms or provide consent through another approved opt-in method.

For help, reply HELP to a text message from us or contact us at [email protected] or (505) 797-0540.

Carriers are not liable for delayed or undelivered messages.

For information about how we collect, use, and protect personal information, please review our Privacy Policy

6. Intellectual Property

All content available through Brain Soul Success Academy, including text, video, audio, meditations, worksheets, graphics, logos, course materials, downloads, designs, program names, and other materials, is owned by or licensed to Brain Soul Success Academy and is protected by applicable intellectual-property laws.

You may use purchased materials solely for your personal, non-commercial use. You may not copy, reproduce, modify, distribute, publish, sell, share, create derivative works from, or publicly display our materials without prior written permission from Brain Soul Success Academy.

7. Third-Party Services and Links

Our website or Services may contain links to third-party websites, platforms, products, or services. These third parties operate independently and may have their own terms and privacy policies.

We are not responsible for third-party content, services, policies, availability, or transactions. Your use of third-party services is at your own discretion and subject to the terms of those third parties.

8. User Content and Feedback

If you submit comments, testimonials, feedback, messages, ideas, or other content to us, you represent that you have the right to submit that content and that it does not violate the rights of another person.

Unless otherwise agreed in writing, you grant us a non-exclusive, royalty-free right to use, reproduce, adapt, publish, and display your feedback or testimonial for business, educational, and marketing purposes. We will not publicly disclose personally identifying information in a testimonial without your permission.

We may remove or decline to publish any content that is unlawful, misleading, abusive, defamatory, infringing, or otherwise inappropriate.

9. Disclaimer of Warranties

Our website and Services are provided on an “as is” and “as available” basis. To the fullest extent allowed by applicable law, we make no warranties, express or implied, regarding the website, Services, content, availability, accuracy, reliability, or suitability for a particular purpose.

We do not guarantee that the website will always be uninterrupted, secure, error-free, or free of harmful components.

10. Limitation of Liability

To the maximum extent permitted by law, Brain Soul Success Academy, Dr. Louise Swartswalter, and our employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of, or inability to use, the website or Services.

To the maximum extent permitted by law, our total liability for any claim arising from or relating to the Services will not exceed the amount you paid to Brain Soul Success Academy for the specific Service giving rise to the claim during the 12 months before the claim arose.

Nothing in these Terms limits liability where it cannot be lawfully limited.

11. Indemnification

You agree to defend, indemnify, and hold harmless Brain Soul Success Academy, Dr. Louise Swartswalter, and our employees, contractors, affiliates, and service providers from claims, damages, losses, liabilities, and expenses arising out of your violation of these Terms, unlawful use of the website or Services, or infringement of another person’s rights.

12. Changes and Termination

We may update, modify, suspend, or discontinue any part of the website or Services at any time. We may also update these Terms by posting a revised version on this page. The Effective Date at the top will show when the Terms were last updated.

Your continued use of the website or Services after revised Terms are posted means you accept the updated Terms.

We may suspend or terminate your access to the website or Services if you violate these Terms or use the Services in a way that may harm Brain Soul Success Academy, other users, or third parties.

13. Governing Law

These Terms are governed by the laws of the State of New Mexico, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Services will be subject to the applicable courts located in New Mexico, unless otherwise required by law.

14. Contact Information

Questions about these Terms & Conditions may be sent to:

Brain Soul Success Academy
Dr. Louise Swartswalter
1602 Quailwood Dr NE
Albuquerque, NM 87122
United States

Email: [email protected]
Website: www.louiseswartswalter.com

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