Brain Soul Success Academy (“Brain Soul Success,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, purchase our programs or services, submit a form, book an appointment, or communicate with us by email, phone, or text message.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

-Name

-Email address

-Phone number

-Mailing or billing address

-Appointment and communication preferences

-Information you provide through forms, questionnaires, surveys, support requests, or consultations

-Payment and transaction information necessary to process purchases

-Payments are processed through third-party payment processors. We do not store full payment-card information on our own servers.

-We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages viewed, referring pages, and general website activity.

How We Use Your Information

We may use your information to:

-Provide, deliver, and improve our programs, services, resources, and customer support

-Process purchases, payments, and transactions

-Send purchase confirmations, account or access information, and service-related communications

-Schedule, confirm, and remind you about appointments or calls

-Respond to your questions, requests, and support inquiries

-Send newsletters, educational content, updates, promotions, or offers when you have opted in to receive them

-Personalize your website experience and improve our content, services, and communications

-Maintain the security and functionality of our website and systems

-Comply with legal obligations and enforce our policies

Text Message Communications

If you provide your mobile phone number and affirmatively opt in to receive text messages, Brain Soul Success may send text messages related to our programs and services. These messages may include appointment reminders, booking confirmations, purchase confirmations, access information, follow-up communications, customer-service messages, and, where you have consented, marketing or promotional updates.

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.

You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us using the information below.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with aggregators and providers that support the delivery of our text messaging services.

How We Share Information

We do not sell your personal information.

We may share limited personal information with trusted service providers that help us operate our business and provide services to you, such as website hosting providers, customer relationship management platforms, appointment-scheduling tools, email service providers, payment processors, customer-support providers, and text-messaging service providers. These providers may access information only as necessary to perform services on our behalf and are expected to protect it.

We may also disclose information when required by law, legal process, court order, government request, or when we believe disclosure is necessary to protect the rights, safety, property, or security of Brain Soul Success, our clients, or others.

Cookies and Analytics

Our website may use cookies and similar technologies to help the site function, remember preferences, understand website usage, and improve visitor experience.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some website features may not function properly.

We may use third-party analytics or advertising tools to understand how visitors use our website and to measure the effectiveness of our marketing. These providers may use cookies or similar technologies according to their own privacy policies.

Third-Party Links

Our website may include links to third-party websites, platforms, products, or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party site you visit.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may opt out of promotional emails at any time by clicking the unsubscribe link included in the email.

You may opt out of text-message communications by replying STOP.

You may request to access, correct, or delete certain personal information we hold about you by contacting us at the email address below. We may need to verify your identity before responding to a request.

Children’s Privacy

Brain Soul Success does not knowingly collect personal information from children under the age of 13. Our website, programs, and services are not directed to children under 13. If you believe a child has provided personal information to us without parental consent, please contact us, and we will take appropriate steps to remove the information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on this page and revise the Effective Date above. Your continued use of our website or services after an update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Brain Soul Success Academy
Dr. Louise Swartswalter
1602 Quailwood Dr NE
Albuquerque, NM 87122
United States

Email: [email protected]
Website: www.louiseswartswalter.com
Phone: 669-587-2738